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The Justin Goodbread Show


Welcome to The Justin Goodbread Show, your ultimate source of inspiration, encouragement, and education for today's thriving business leaders. Join us as we embark on a journey to empower and uplift successful business owners like you. Get ready to uncover the insights, strategies, and stories that will propel you to even greater heights in the world of entrepreneurship. So, stay tuned, because on The Justin Goodbread Show, success is just a conversation away! While all the insights shared are for educational purposes, remember to seek advice from a professional regarding your unique circumstances. The Justin Goodbread show is a Financially Simple production.

Aug 14, 2023

Client attrition can be devastating to your goal of achieving the eight-figure exit. We work hard to acquire each client and it can feel deeply personal when they decide to leave. But what causes clients to leave an RIA?

 

In this episode, I look at the top reasons clients leave their advisors. By understanding why clients leave, you can take proactive measures to ensure that your book of business continues to grow and thrive, driving your toward the eight-figure exit.
 
This week on The Financially Simple Podcast: 

 

  • (3:51) From the business owner's seat

  • (5:16) Loyal customers are more likely to refer

  • (6:05) Why do clients leave their RIA?

  • (7:21) Fixing the communication issues in your firm

  • (9:35) Perception of value

  • (10:46) Aligning the value proposition

  • (13:53) Lagging technology

  • (16:14) Poor chemistry

  • (22:24) Shifting methodology

 

Our Favorite Quotes: 

"Our younger generations are the generations that will often move the average age range of our book which causes our multiple to increase." - Justin Goodbread
 
About The Financially Simple Podcast 
 
If you are looking for a podcast that speaks directly to the challenges and puzzles of running a business, you’ve come to the right place. The Financially Simple podcast was built for you. With over 400 episodes and counting, our host Justin Goodbread covers a broad range of topics, from starting a small business, to prepping it for sale, to growing your personal wealth. Justin’s combination of analytical skills, tough love, and a healthy dose of experience delivers practical ideas that will benefit business builders at every stage of their business journey.  

 
If you have questions, or comments for Justin, submit those at: https://financiallysimple.com/ask-justin/ 
 
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Financially Simple is a division of WealthSource Business Advisors, LLC (“WBA”). 

This podcast is distributed for informational purposes only. The content of this podcast represents the views and opinions of Justin Goodbread and/or the podcast’s guests and do not necessarily represent the views and/or opinions of WBA, WSP or their affiliates or representatives. Statements made in this podcast are subject to change without notice. Neither WBA, WSP or their representatives, the podcast’s hosts or its guests have an obligation to provide revised statements in the event of changed circumstances. Statements made in the podcast are not to be construed as legal or accounting advice or as personalized advice of any nature. Listeners should conduct their own review of any statements made or strategies discussed and exercise judgment or consult with their own professional advisor to see how the information contained in this podcast may apply to their own circumstances.