Preview Mode Links will not work in preview mode

Financially Simple Bizcast

The Financially Simple podcast is your one-stop resource for small business owners. Gain unique insights into growing, refining, and selling businesses. You will hear ways business owners have reduced their tax liabilities, increased their income, improved office morale, saved for the retirement of their dreams, and more.
Host Justin Goodbread is a serial entrepreneur, award-winning CFP® (Certified Financial Planning professional), CEPA® (Certified Exit Planning Advisor), and CVGA® (Certified Value Growth Advisor) with years of experience guiding business owners from start to exit in their business.

Apr 19, 2021

In episode 354 of Financially Simple, Justin and Amy Ahrens of Heritage Investors discuss the KPIs of People.

A happy team results in happy customers, so it’s important to keep track of employee satisfaction to ensure that the people in your business are content in their work. In this episode, Justin and Amy look at the most important KPIs, what they can reveal about your team, and why they matter.

Don’t forget to subscribe, and let us know how we are doing by leaving a review. Thanks for listening!




02:18 - KPIs: People

04:55 - People Indicators

05:24 - The Most Important Indicators

08:52 - What the Numbers Say

10:14 - Indicators Specific to Heritage Investors

10:59 - Top Five Indicators to Track

15:46 - Why Do People Matter

16:06 - Summary



Work with Our Team

Subscribe to the Financially Simple Newsletter

Financially Simple's The Ultimate Sale - Selling your Business for Maximum Profit




Host Justin Goodbread, Certified Financial Planner, Certified Exit Planning Advisor, Certified Value Growth Advisor. He is a serial entrepreneur, author, speaker, educator, Investopedia Top 100 advisor, and business strategist with over 20 years of experience. Justin owns Heritage Investors LLC, a registered investment adviser with the State of Tennessee. Heritage Investors only transacts business in states where it is properly registered or is excluded or exempted from registration requirements. To learn more about our credentials and awards, please visit This material is for general information only and is not intended to provide specific advice or recommendations for individuals. To determine what is appropriate for you, please consult a qualified professional. The Financially Simple podcast provides information, guidance, and support to Small Businesses in the United States.