Apr 19, 2021
In episode 354 of Financially Simple, Justin and Amy Ahrens of Heritage Investors discuss the KPIs of People.
A happy team results in happy customers, so it’s important to keep track of employee satisfaction to ensure that the people in your business are content in their work. In this episode, Justin and Amy look at the most important KPIs, what they can reveal about your team, and why they matter.
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02:18 - KPIs: People
04:55 - People Indicators
05:24 - The Most Important Indicators
08:52 - What the Numbers Say
10:14 - Indicators Specific to Heritage Investors
10:59 - Top Five Indicators to Track
15:46 - Why Do People Matter
16:06 - Summary
Host Justin Goodbread, Certified Financial Planner, Certified Exit Planning Advisor, Certified Value Growth Advisor. He is a serial entrepreneur, author, speaker, educator, Investopedia Top 100 advisor, and business strategist with over 20 years of experience. Justin owns Heritage Investors LLC, a registered investment adviser with the State of Tennessee. Heritage Investors only transacts business in states where it is properly registered or is excluded or exempted from registration requirements. To learn more about our credentials and awards, please visit https://heritageinvestor.com/awards-certifications/ This material is for general information only and is not intended to provide specific advice or recommendations for individuals. To determine what is appropriate for you, please consult a qualified professional. The Financially Simple podcast provides information, guidance, and support to Small Businesses in the United States.